What Information We Collect

When you visit our website or use our services, we may collect technical information about your device and usage, such as your IP address, device type, operating system version, browser type and settings, the web pages you view, and the times you access our services. This helps us understand how visitors use our website and deliver a better experience.

We also collect any contact information you choose to provide, like your name, email address, and phone number. You may provide this when you sign up for our newsletter, request information, purchase products, or contact us with questions. We keep this information safe and do not share it except as described below.

Importantly, we do not collect any health information or other sensitive personal data. Our website and services are not designed to gather such information.

How We Use Your Information

We use your information to provide, maintain, and improve our website and services. For example, we may use your contact information to respond to requests, inquiries, or comments you submit to us.

We also use technical information to analyze site traffic, understand our audience, and tailor our content and services. With your permission, we may occasionally send promotional emails or notifications about new products and special offers. You can opt out of these messages at any time.

When We Share Your Information

We do not sell or rent your personal information to third parties. The main times we may share your information include:

• With third party service providers we hire to assist with our business operations, such as web hosting, data analysis, payment processing, and customer support services. These vendors are authorized to use your information only as needed to perform their functions for us.


• As required by law, such as responding to subpoenas, court orders, or other legal process requests.


• If we believe disclosure is necessary to prevent harm or financial loss, protect our rights and property, or respond to claims of illegal activity or violations of our policies.


• With your consent or at your request, such as if you authorize a third party application or website to access your account.


• If Balance Hormone Clinic undergoes a business transaction like a merger, acquisition, bankruptcy, dissolution, etc. Your information may be transferred to the succeeding entity who will have the right to use it in line with this policy. You will be notified of any such changes.

Your Data Rights & Choices

You have certain rights and choices when it comes to the personal information we collect about you. These include:

• Accessing your data: You may request a copy of the personal data we hold about you at any time.


• Correcting your data: If any of the information we have about you is inaccurate, you may ask us to correct or remove it.


• Deleting your data: You may request that we delete your personal data from our systems. We will comply with such requests unless we have a valid reason not to, such as compliance with legal obligations.


• Objecting to processing: You may ask us to stop processing your personal data, and we will do so unless we have compelling legitimate grounds to continue processing.


• Restricting processing: You have the right to ask us to restrict how we process your personal data while a complaint is being investigated.


• Portability: You have the right to ask for a copy of your personal data in a machine-readable format. You may also request that we transmit this data to another controller.

To make a request regarding your personal data, please contact us using the information below. We will respond to all requests in a timely manner.

Data Retention

We retain your personal information for as long as needed to provide our services, comply with regulatory obligations, resolve disputes, enforce our agreements, and support business operations. When we no longer have a legitimate need to process your information, we will delete or anonymize it.

Changes to this Policy

We may occasionally update this privacy policy to reflect changes in our practices, services, and legal requirements. The updated version will be posted on our website with an updated effective date. We encourage you to check back periodically to stay informed of how we collect, use, and share your information.

Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please contact us at: